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Contact Information
Company Address
Shenzhen, China
Email Address
info@zhenmeiled.com
Working Hours
Monday - Friday 9:00 AM - 6:00 PM
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Frequently Asked Questions
Find answers to your questions here, or contact us directly
We provide a standard 2-year free warranty service for all LED display products. Depending on project requirements, we can also offer extended warranty plans for 3-5 years. During the warranty period, we will provide free repair or replacement services for any non-human-caused quality issues.
Absolutely. Customization is one of our core strengths. Whether it's special sizes, shapes (such as curved, spherical, or irregular), or specific pixel pitch, brightness, and transparency requirements, our technical team can communicate in depth with you to provide exclusive customized solutions.
The project cycle depends on the product type and project complexity. Generally, the production cycle for standardized products is about 15-20 working days. Customized products require evaluation based on the specific solution. We will provide you with a detailed project schedule and ensure efficient completion of production, transportation, and installation within the promised timeframe.
You can find technical specifications, installation guides, and software operation manuals for most products in the "Downloads" section of our website's "Technical Support" page. If you need specific products or more detailed information, please feel free to contact us via the contact form or email on this page, and our technical support team will send it to you promptly.